{"version":"1.0","type":"rich","provider_name":"Acast","provider_url":"https://acast.com","height":250,"width":700,"html":"<iframe src=\"https://embed.acast.com/$/65bd006145024e0017993e70/65bd006a53f5e70017e09e5c?\" frameBorder=\"0\" width=\"700\" height=\"250\"></iframe>","title":"Navigating Healthcare as a Patient - A Powerful Journey of Empathy and Insight","thumbnail_width":200,"thumbnail_height":200,"thumbnail_url":"https://open-images.acast.com/shows/65bd006145024e0017993e70/65bd006a53f5e70017e09e5c.jpg?height=200","description":"<p>In this compelling episode, we go on a transformative journey of a healthcare manager who becomes a patient. Our guest, Kelly Luby shares her personal story of transitioning from a role of authority within the healthcare system to a position that demands vulnerability, empathy, and a deep understanding of patient advocacy. Join us as we explore the challenges, insights, and profound impact this experience had on reshaping perspectives on healthcare.</p>\n<p><br></p>\n<p><strong>Episode Highlights:</strong></p>\n<p><br></p>\n<p><strong>A Shift in Perspective:</strong></p>\n<ul>\n <li>Explore the pivotal moment when Kelly Luby, a seasoned healthcare manager, found herself on the other side of the healthcare system as a patient.</li>\n <li>We will explore the initial challenges and emotions faced during this unexpected transition.</li>\n</ul>\n<p><strong>Empathy in Action:</strong></p>\n<ul>\n <li>Learn the ways in which Kelly navigated her healthcare journey with newfound empathy, understanding the patient experience from the inside.</li>\n <li>We will share anecdotes and insights that highlight the significance of empathy in healthcare management and advocacy.</li>\n</ul>\n<p><br></p>\n<p><strong>Challenges and Lessons Learned:</strong></p>\n<ul>\n <li>Uncover the unique challenges Kelly encountered in advocating for her own healthcare needs.</li>\n <li>Hear the lessons learned and how these experiences have influenced her approach to healthcare management and patient advocacy.</li>\n</ul>\n<p><strong>Impact on Professional Practices:</strong></p>\n<ul>\n  <li>Find out how this personal experience has shaped her professional practices as a healthcare manager.</li>\n  <li>Learn the broader implications for improving patient care and the importance of bridging the gap between healthcare providers and those they serve.</li>\n</ul>\n<p><br></p>\n<p><strong>Speak with Kelly Luby and Others at the upcoming Practice Management Symposium on Feb 16th, 2024. </strong></p>\n<p><a href=\"https://www.eventbrite.com/e/718641204187?aff=oddtdtcreator\" target=\"_blank\" rel=\"noopener noreferer\"><strong>Tickets On Sale Now!</strong></a></p>\n<p>\n\n</p>\n\n--- \n\nSend in a voice message: https://podcasters.spotify.com/pod/show/healthcare-inspired/message","author_name":"Jennifer McNamara"}