What's in a name? Everything.
Farrell Hall, Chief Inclusion and People Officer at 9 Story Media Group joins Michael Bach to discuss what it means to be an inclusive communicator, from getting someone's name right to avoiding assumptions about someone that might leave them feeling excluded. Farrell and Michael also unpack what it means to practice language swapping and the role of technology in building an inclusive workplace.
IDEAs with Michael Bach is created and hosted by Michael Bach and edited by Kattie Laur.
Learn more at https://www.michaelbach.com/ideas
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