Hey Now!
In this Episode of The Crisis Beat, Brady and Mark again explore who can defy communications gravity.
Kate Middleton's seeming disappearance caused a great deal of upset and speculation metastasizing into conspiracy theory, briefly dominating the news and social media sphere cycles. Tempest in a teapot? Kate recently cleared up all the fuss quite effectively by releasing a 'cover all' video explaining the circumstances of her cancer diagnosis, and what comes next. We parse the issues and review what led to a communications mess, and what went extremely well in this recent clean-up effort. We also review analysis of the issue by other PR experts like Drs. Terry Flynn and Alexandre Sévigny, as well as Molly McPherson.
In other Royal Family news, The Netflix product 'Scoop' starring Gillian Anderson about Prince Andrew's relationship with Jeffrey Epstein will also look at how 'The Firm' (mis)handles a previous crisis. We also discuss the HBO show Succession.
Other things we touch on this week:
The finding that Amazon's AI store checkout was actually manned by humans in India reviewing the camera feeds.
An update on the recent story Instagram enables exploitation of child influencers, attracting pedophiles.
An incident where a woman lost her Planet Fitness membership for filming a trans woman getting dressed in the changeroom.
More updates on the Airlines - United and Alaskan airlines have differing reputation results handling safety issues; Boeing quality issues continue.
We also discuss Quebec Hospital where woman gave birth outside because security wouldn't open a locked door, and Brady's similar experience running communications on an incident at a hospital where a woman fell in the lobby and the staff from Emergency said something to the effect of 'you'll need to call an ambulance.'