The employee who questions a change may not be disloyal—and the employee who remains silent may not fully support it.
In this episode, Robbie South examines the different sources of resistance, including fear, loss, confusion, overload, experience, and avoidance. Learn how to acknowledge concerns, clarify the real issue, invite constructive participation, and make a responsible decision.
Listening does not require leaders to abandon the direction. It helps them lead people through it more wisely.
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