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Mortgage conversations in relocation are rarely simple — and in today’s market, they’re even less so.
In this episode, Scott Chapman, National Relocation Director and Vice President at PrimeLending, joins Relocation Leader for a candid conversation about what mobility leaders and relocating employees need to know about affordability, market timing, and the hidden risks inside the mortgage process.
From insurance cost surprises and condo litigation issues, to the psychology of waiting for the “perfect rate,” Scott explains why relocation lending is a specialized discipline — not just another transaction. The conversation explores how employer-funded rate buy-downs, renter benefits, and strategic policy adjustments can expand talent pools and improve retention outcomes.
The team also tackles critical misconceptions, delays, escalations, and poor verification processes that can create significant fallout.
For mobility leaders focused on cost containment, employee experience, and long-term retention, this episode offers a grounded look at how mortgage strategy quietly influences all three.
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