Jodie Hill, Founder and Managing Partner of Thrive Law, a specialist employment law and HR firm built with wellbeing, inclusion and belonging at its heart, talks about what becomes more valuable about the humans doing legal work as technology takes on more of it.
Jodie explains why wellbeing cannot sit on the sidelines of a business, why most workplace problems stem from a lack of confidence in having difficult conversations rather than a lack of policy, and how AI coaching tools can help managers prepare for those conversations rather than avoid them. She discusses the difference between AI-generated empathy and the real thing, why Thrive Law's clients said they wanted to speak to a person rather than a chatbot, and how AI is already making some workplace disputes worse by turning simple requests for support into lengthy, adversarial grievances.
She also reflects on what her own experience of ADHD has taught her about the danger of assuming motive from behaviour, the advice she gives junior lawyers on never letting AI replace their thinking, and why a profession that is getting faster at producing work must not get worse at understanding the people the work is for.
You can connect with Jodie on LinkedIn and for more on Thrive Law, visit thrivelaw.co.uk.
If you've got a question or would like to be on the show, email us podcast@consortiumbiz.co.uk
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