{"version":"1.0","type":"rich","provider_name":"Acast","provider_url":"https://acast.com","height":250,"width":700,"html":"<iframe src=\"https://embed.acast.com/$/652e6e3b2681ee0012ea47f0/68f5f6b980f26677401e988d?\" frameBorder=\"0\" width=\"700\" height=\"250\"></iframe>","title":"AI won’t fix your building if your data is scattered with Brett Fisher, Senior Director Workplace Service Delivery at ServiceNow","thumbnail_width":200,"thumbnail_height":200,"thumbnail_url":"https://open-images.acast.com/shows/652e6e3b2681ee0012ea47f0/1761645197008-940b110a-5d79-4f9b-84c3-868bb9991b75.jpeg?height=200","description":"<p>AI won’t fix your building if your data is scattered.</p><p>Work orders in one tool, cleaning in another, room booking in a third, BMS alarms in a fourth. AI can’t infer what it can’t see.</p><p>In this episode of <em>The Climate Gap: Quick Cuts</em>, Ben Muwoki speaks with Brett Fisher, Senior Director at ServiceNow, who is a leader in the Workplace Platform Stack. Together, they get practical about what must live in your platform layer, how to model context across assets, people, and spaces, and which integrations move a CFO’s needle in 90 days.</p><p><strong>We discuss:</strong></p><ul><li>Why the platform that has the data wins</li><li>The minimum viable context model for AI to infer meaning</li><li>Standardizing data contracts and avoiding integration chaos</li><li>Who should own the Ops platform day to day — IT, FM, or Workplace</li><li>The first integrations that prove ROI fast</li></ul><p><strong>About Brett Fisher:</strong></p><p>Brett is Senior Director at ServiceNow, responsible for IWMS and facility management solutions. His team is focused on unifying workplace data to power automation, AI, and better experiences across the enterprise.</p><p><br></p><p>Subscribe for weekly conversations at the intersection of data, buildings, and climate.</p>","author_name":"Powered by Element Six"}