{"version":"1.0","type":"rich","provider_name":"Acast","provider_url":"https://acast.com","height":250,"width":700,"html":"<iframe src=\"https://embed.acast.com/$/6520006e4dd8c600118ed2bd/65e9ed40f4982e0017094f85?\" frameBorder=\"0\" width=\"700\" height=\"250\"></iframe>","title":"Episode 6: Understanding Account Holds & Deactivations ","thumbnail_width":200,"thumbnail_height":200,"thumbnail_url":"https://open-images.acast.com/shows/6520006e4dd8c600118ed2bd/1709829194921-4b2450104c96d1e8c090284c42b32847.jpeg?height=200","description":"<p>You wanted more clarity on account holds and deactivations of Driver accounts. Listen to Bex, Head of Community Operations explain why a driver’s account may be put on hold or permanently deactivated, and what tools Uber uses to investigate safety complaints on the app.</p>","author_name":"Uber UK"}