{"version":"1.0","type":"rich","provider_name":"Acast","provider_url":"https://acast.com","height":250,"width":700,"html":"<iframe src=\"https://embed.acast.com/$/64afa1b0132ccd0011b9424a/65e97de5c7d8a6001750cfc8?\" frameBorder=\"0\" width=\"700\" height=\"250\"></iframe>","title":"E10 - Yuval I. Tessler - Team Leader, Marketing Paid Acquisition, Sysaid","thumbnail_width":200,"thumbnail_height":200,"thumbnail_url":"https://open-images.acast.com/shows/64afa1b0132ccd0011b9424a/1714564197373-1056700211f2bc748c491b760e88a10c.jpeg?height=200","description":"<p>In our recent podcast, Yuval Tesler from SysAid, discusses the AI capabilities enhancing service desk operations and potentially reducing support staff. He also shares insights on his role in acquiring new businesses, emphasizing the importance of engaging multiple personas in the sales process. Additionally, Yuval explores the use of Drift and SalesLoft for sales engagement and their measurable impact on pipeline creation and deal cycle reduction, concluding with the significance of tool orchestration and integration.</p><p>In our discussion, we touched upon:</p><ul><li>The potential for AI capabilities to enhance service desk operations, leading to quicker issue resolution for end users.</li><li>How the adoption of AI might alter the business model of organizations, potentially diminishing the requirement for support staff.</li><li>The effectiveness of multi-threading and engaging multiple personas in the sales process, which can boost win rates and expedite deal cycles.</li><li>The utility of tools such as Drift and SalesLoft in improving sales engagement and generating measurable impacts on the pipeline.</li></ul><p><br></p>","author_name":" Kfir Pravda, Or Moshkovitz"}