{"version":"1.0","type":"rich","provider_name":"Acast","provider_url":"https://acast.com","height":250,"width":700,"html":"<iframe src=\"https://embed.acast.com/$/6482f945f6a493001171f367/65fc09eacce2030016fb0a9d?\" frameBorder=\"0\" width=\"700\" height=\"250\"></iframe>","title":"Failures of Leadership and Management in the NHS","thumbnail_width":200,"thumbnail_height":200,"thumbnail_url":"https://open-images.acast.com/shows/6482f945f6a493001171f367/1711015859188-19c739dc79089c1efad8a859d69c6c36.jpeg?height=200","description":"<p>The UK's much vaunted National Health Service is failing the people of Britain. There is insufficient transparency in the way that complaints and concerns raised by both patients and staff are handled. This episode examines three cases which made national headlines</p>","author_name":"John Cross"}