{"version":"1.0","type":"rich","provider_name":"Acast","provider_url":"https://acast.com","height":250,"width":700,"html":"<iframe src=\"https://embed.acast.com/$/647f90c7cbdfe800111c91b8/68e912b2de9a2a62c4b83f94?\" frameBorder=\"0\" width=\"700\" height=\"250\"></iframe>","title":"How We Saved Two Hires Using AI: Automating with Monday.com, Zapier & Make","thumbnail_width":200,"thumbnail_height":200,"thumbnail_url":"https://open-images.acast.com/shows/647f90c7cbdfe800111c91b8/1760105042230-63e6212a-682d-4c53-ae49-e4cd7b2f83ba.jpeg?height=200","description":"<p>In this episode of <em>The Exceptional Thinking Podcast</em>, Helen lifts the lid on how she and her team have used AI-driven automation to revolutionise the way their business runs — saving the equivalent of <strong>one to two full-time roles</strong> through smart systems design.</p><p>Following previous episodes on ChatGPT and Go High Level, this one dives into <strong>Monday.com</strong>, <strong>Zapier</strong>, and <strong>Make</strong> — the unsung heroes connecting everything together behind the scenes. Helen walks through how Exceptional Thinking automated client onboarding, appointment processing, and follow-up, turning what once took 30–40 minutes per task into 8–10 minutes or less.</p><p>You’ll learn:</p><ul><li><strong>How Monday.com cut admin time in half</strong> by linking telemarketers, account managers, and clients in one automated flow.</li><li><strong>How Zapier and Make connect systems</strong> like Go High Level, Microsoft, and Monday.com to create seamless automations.</li><li><strong>How automation improved client experience</strong> with faster updates, cleaner communication, and near-zero inbox backlogs.</li><li><strong>Why setup takes time (and patience)</strong> — but pays back massively once it’s working.</li><li><strong>How automation can replace admin roles</strong>, freeing you to invest in growth, not repetition.</li></ul><p>Helen’s message is clear: automation isn’t about replacing people; it’s about reclaiming time, cutting complexity, and making your business run smoother than ever.</p><p>👉 Want to see how automation could power your lead generation and appointment setting? Visit <a href=\"http://www.exceptionalthinking.co.uk/contact\" rel=\"noopener noreferrer\" target=\"_blank\"><strong>www.exceptionalthinking.co.uk/contact</strong></a> to find out how we combine people, process, and AI to deliver results.</p>","author_name":"Helen Dowling"}