{"version":"1.0","type":"rich","provider_name":"Acast","provider_url":"https://acast.com","height":250,"width":700,"html":"<iframe src=\"https://embed.acast.com/$/647f90c7cbdfe800111c91b8/68e90a87d14438356b995cf8?\" frameBorder=\"0\" width=\"700\" height=\"250\"></iframe>","title":"Curiosity Converts: The Questions That Make Sales (and Follow-Ups) Work","thumbnail_width":200,"thumbnail_height":200,"thumbnail_url":"https://open-images.acast.com/shows/647f90c7cbdfe800111c91b8/1760102973653-f9d4e461-bf05-43a3-8bdd-165c01a0e716.jpeg?height=200","description":"<p>In this episode, Helen digs into the underrated superpower of sales: asking better questions. Sparked by coaching a candidate selling corporate hospitality, she shares why most reps leap to a pitch instead of learning <em>why</em> a buyer would—or wouldn’t—say yes. Using her own experience with race-day events, Helen shows how almost no one asks, “Why not now?”—and how that single question uncovers practical fixes (format, travel, budget, incentives) you can feed back into your offer.</p><p>Key takeaways:</p><ul><li><strong>Lead with curiosity.</strong> On sales calls and follow-ups, ask open questions to learn context, constraints, and timing—don’t guess.</li><li><strong>Do something with the feedback.</strong> Close the loop internally (tweak the offer/process) and externally (tell the buyer what you changed).</li><li><strong>Treat “no” as “not yet.”</strong> Gain permission to check back, then diarise a 3–6 month follow-up so warm opportunities don’t go cold by neglect.</li><li><strong>Make it human.</strong> Genuine interest beats scripted interrogations; the goal is insight, not a checkbox.</li></ul><p>If you want a pipeline built on real conversations—not wishful thinking—start by asking better questions and following through.</p><p>👉 Ready to fill your diary with <strong>qualified</strong> appointments and a follow-up plan that actually happens? Visit <a href=\"http://www.exceptionalthinking.co.uk/contact\" rel=\"noopener noreferrer\" target=\"_blank\"><strong>www.exceptionalthinking.co.uk/contact</strong></a> to chat.</p>","author_name":"Helen Dowling"}