We have a chat with Tim Davies, Co-founder and COO of Waitrr. Waitrr allows restaurant guests to access menus, place orders and pay instantly - all from their phones. No more waving to get the attention of the waiters. It is a mobile payment and ordering solution that increases the capacity of floor staff, increase table turns and increases average ticket size.
With a team of 10, Waitrr currently processes USD 27million in GMV. Did you know that 1/3 of a restaurant's expense goes towards manpower? To tackle the manpower issues, restaurants have turned towards tablet ordering and ordering kiosks. But no one wants to input their credit card details on a shared tablet. For the kiosks, they've just moved the human cashier to a machine and these kiosks take up valuable floor space.
Benefits of Waitrr to restaurants:
1. Can go live in 48 hours
2. Save on manpower
3. Increase average check size due to automated upselling and cross selling
4. Improve table turns - faster payment + faster ordering
5. Access to data that they have never had access to before (how often are customers coming back, are they a first-time customer and so on)
To discover more about this restaurant technology startup, be sure to watch this episode!
01:14 - Origin story of Waitrr (How did the two Tims meet?)
03:33 - Waitrr Pitch Deck run through
06:07 - Tremendous growth in GMV (Doubling year on year)
06:40 - The Future (restaurant bank, diner data and more)
08:26 - The Market Opportunity (on-premise dining segment is 4 to 5 times larger than delivery)
10:03 - Kiosks vs Waitrr - Difference in cost
11:15 - How much is floor space considered when deciding on an ordering solution?
12:25 - Osman's experience with the Waitrr service
🔗 CONNECT WITH TIM DAVIES:
1) https://www.linkedin.com/in/timdavies81/
🔗 CONNECT WITH WAITRR:
💻 Website - https://waitrr.com/
🤝 LinkedIn: https://www.linkedin.com/company/waitrr/
🔗 CONNECT WITH US:
1) Osman - https://www.linkedin.com/in/osmansing...
2) Razy - https://www.linkedin.com/in/razyshah/
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