{"version":"1.0","type":"rich","provider_name":"Acast","provider_url":"https://acast.com","height":250,"width":700,"html":"<iframe src=\"https://embed.acast.com/$/645e4f951a7f660011962fa3/655e1f78ba3425001269c75d?\" frameBorder=\"0\" width=\"700\" height=\"250\"></iframe>","title":"\"Listens Actively, Patiently and Demonstrates Understanding When Receiving Information\"","thumbnail_width":200,"thumbnail_height":200,"thumbnail_url":"https://open-images.acast.com/shows/645e4f951a7f660011962fa3/1791988391185-996e563a-4404-4a68-9f5a-89ae066ef526.jpeg?height=200","description":"<p>Hearing isn&#39;t listening, and a nod isn&#39;t understanding. This episode looks at listening actively and patiently, and showing that the message has landed, on the flight deck, with ATC and with the cabin.</p><p><br></p><p>Read the article: https://highperformancepilot.com/insights/communication-listens-actively-shows-understanding.html</p><p>Every episode, by competency: https://highperformancepilot.com/podcast</p><p>Build this behaviour on the line with High Performance Pilot. Try Free: https://highperformancepilot.com</p><p>Questions: support@highperformancepilot.com</p>","author_name":"David Summers"}