Honest, Open, and Transparent. In our latest episode, our hosts sit down with Collette Smith, Senior Director of Recruitment & Retention at NL Health Services, to discuss the pressing issue of nursing retention in Newfoundland and Labrador. In this timely conversation we dive deep into:
• The frontline reality, how NLHS acknowledges heavy patient loads, frequent overtime, burnout, and moral distress are affecting nurses.
• The shift from recruitment to retention: Rather than relying solely on travel nurses, NLHS is investing in keeping its current workforce engaged and supported .
• Innovative strategies: Learning about flexible scheduling, mentorship programs, compassionate leadership training (including the EXTRA Fellow initiatives), and capacity management tools NLHS is implementing to enhance work–life balance .
• Empowering nurses’ voices: how NLHS is actively listening to frontline nurses—through moral community-building, inclusion in decision-making, and formal leadership development—to shape policies that support their wellbeing .
Tune in to hear how NLHS is tackling nurse retention from multiple angles—emotional, ethical, and operational. Whether you’re a healthcare leader, practitioner, or advocator, this episode offers valuable perspectives on creating a sustainable and supportive nursing environment in Newfoundland and Labrador
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