{"version":"1.0","type":"rich","provider_name":"Acast","provider_url":"https://acast.com","height":250,"width":700,"html":"<iframe src=\"https://embed.acast.com/$/6457b48fa4d4a300118beae3/692330829274ead23c9cfcc9?\" frameBorder=\"0\" width=\"700\" height=\"250\"></iframe>","title":"29. A Beanbag With No Beans & I Won't Succumb To Slippers ","description":"<p>Episode 29 is live… and let us tell you, it is <em>a vibe</em>.</p><p><br></p><p>This week on The Secret Serviced Podcast, we chat about life at Sefton Place in all its muddy, windswept, heater-dragging, beanbag-with-no-beans glory — and Mark digs his heels in on his ongoing refusal to wear slippers (pray for him).</p><p><br></p><p>But it is not all cold floors and camp chairs. We also dive into:</p><p>✨ Our latest battle with planning bureaucracy and biodiversity net gain</p><p>🌳 Why we are passionately pursuing a nature-forward hotel model</p><p>🏡 Direct booking strategy, loyalty ideas, and a big revenue management reset</p><p>🌊 Huge momentum with Shetland Stays (including <em>Sumburgh Lighthouse</em>!)</p><p>🧹 How our Quality in Tourism virtual inspection went — and why checklists <em>really</em> matter</p><p>🎄 Prepping for the village Christmas event and meeting more of our new community</p><p><br></p><p>It is cosy chaos, business strategy, and behind-the-scenes realness all rolled into one.</p><p><br></p><p>Listen now on Spotify &amp; Apple Podcasts — and if you enjoy it, leaving a quick review would mean the world.</p><p><br></p><p>#SecretServicedPodcast #HospitalityLife #AparthotelJourney #ServicedAccommodation #ShetlandStays #SeftonPlace #BehindTheBusiness #UKHospitality</p>","author_name":"Mark Winship"}