{"version":"1.0","type":"rich","provider_name":"Acast","provider_url":"https://acast.com","height":250,"width":700,"html":"<iframe src=\"https://embed.acast.com/$/64455af7c9ba5a00116183b3/67a42d0b340a5590cd2f7ea5?\" frameBorder=\"0\" width=\"700\" height=\"250\"></iframe>","title":"Which Parts Of Your CX Need AI?","thumbnail_width":200,"thumbnail_height":200,"thumbnail_url":"https://open-images.acast.com/shows/64455af7c9ba5a00116183b3/1738812597599-86b34897-b74b-4041-a888-19b3b14ea3a7.jpeg?height=200","description":"<p><br></p><p>How to leverage design and CX skillsets and methodologies to spot the best opportunities for integrating AI and GenAI into your experiences.</p><p><br></p><p><a href=\"https://www.linkedin.com/in/andrew-mcinnes/\" rel=\"noopener noreferrer\" target=\"_blank\">Andrew McInnes on LinkedIn</a>.</p><p><br></p><p><a href=\"https://www.linkedin.com/in/samsternjones/\" rel=\"noopener noreferrer\" target=\"_blank\">Connect with Sam on LinkedIn</a> - I share customer expeirence content multiple times a week, and love hearing from listeners with questions or ideas for topics.</p><p><br></p><p><a href=\"https://open.acast.com/networks/64455af7c9ba5a00116183bb/shows/64455af7c9ba5a00116183b3/episodes/Subscribe%20on%20LinkedIn%20https://www.linkedin.com/build-relation/newsletter-follow?entityUrn=7062857517466316800\" rel=\"noopener noreferrer\" target=\"_blank\">Subscribe to my newsletter, Customer Experience Patterns</a> - I publish a new edition with each full-length episode of the podcast.</p><p><br></p><p>My LinkedIn Learning courses: <a href=\"https://www.linkedin.com/learning/how-to-create-great-customer-experiences/how-to-create-great-customer-experiences?u=104\" rel=\"noopener noreferrer\" target=\"_blank\">How To Create Great Customer Experiences</a> &amp; <a href=\"https://www.linkedin.com/learning/customer-experience-strategy-build-a-customer-centric-culture/build-a-customer-centric-culture?u=104\" rel=\"noopener noreferrer\" target=\"_blank\">Build A Customer-Centric Culture</a>. In-depth video series that teach you how to create great experiences, and build customer-centric cultuers.</p><p><br></p><p>Thanks to my talented colleague <a href=\"https://www.linkedin.com/in/emilytolmer/\" rel=\"noopener noreferrer\" target=\"_blank\">Emily Tolmer</a> for the cover art. Thanks to my friends at <a href=\"https://open.spotify.com/artist/3iOTE1wiNOxzGcVJljC59r\" rel=\"noopener noreferrer\" target=\"_blank\">Moon Island </a>for the music.</p>","author_name":"Sam Stern"}