{"version":"1.0","type":"rich","provider_name":"Acast","provider_url":"https://acast.com","height":250,"width":700,"html":"<iframe src=\"https://embed.acast.com/$/64455af7c9ba5a00116183b3/6759d601c2a496b7a349a658?\" frameBorder=\"0\" width=\"700\" height=\"250\"></iframe>","title":"Inspecting Your Experience From The Front Lines","thumbnail_width":200,"thumbnail_height":200,"thumbnail_url":"https://open-images.acast.com/shows/64455af7c9ba5a00116183b3/1733940598676-9ebe4f2c-6705-4fad-b65f-6e86916039f5.jpeg?height=200","description":"<p>If you agree that observing the real customer experience is valuable, then how do you do it? Beth and Scott are back with recommendations for how to do that</p><p><br></p><p><a href=\"https://www.linkedin.com/in/bethkarawan/\" rel=\"noopener noreferrer\" target=\"_blank\">Beth Karawan on LinkedIn</a> - be sure to subscribe to her newsletter - <a href=\"https://www.linkedin.com/newsletters/7222683112294522880/?displayConfirmation=true\" rel=\"noopener noreferrer\" target=\"_blank\">Donut Friday</a></p><p><br></p><p><a href=\"https://www.linkedin.com/in/scottgilbey/\" rel=\"noopener noreferrer\" target=\"_blank\">Scott Gilbey on LinkedIn</a></p><p><a href=\"https://www.linkedin.com/feed/update/urn:li:activity:7242949278199861248/\" rel=\"noopener noreferrer\" target=\"_blank\">Scott's article in Entreprenuer magazine on his experience</a></p><p><br></p><p><a href=\"https://www.linkedin.com/in/samsternjones/\" rel=\"noopener noreferrer\" target=\"_blank\">Connect with Sam on LinkedIn</a></p><p><br></p><p>Thanks to my talented colleague <a href=\"https://www.linkedin.com/in/emilytolmer/\" rel=\"noopener noreferrer\" target=\"_blank\">Emily Tolmer</a> for the cover art. Thanks to my friends at <a href=\"https://open.spotify.com/artist/3iOTE1wiNOxzGcVJljC59r\" rel=\"noopener noreferrer\" target=\"_blank\">Moon Island </a>for the music.</p>","author_name":"Sam Stern"}