{"version":"1.0","type":"rich","provider_name":"Acast","provider_url":"https://acast.com","height":250,"width":700,"html":"<iframe src=\"https://embed.acast.com/$/64455af7c9ba5a00116183b3/671073211aff5e41d7ffb6ba?\" frameBorder=\"0\" width=\"700\" height=\"250\"></iframe>","title":"The Winding Path To CX & CX Insights","thumbnail_width":200,"thumbnail_height":200,"thumbnail_url":"https://open-images.acast.com/shows/64455af7c9ba5a00116183b3/1729130513858-3a4f88a9-b36c-43a2-b033-1fa515a0e3ca.jpeg?height=200","description":"<p>The varied career paths that lead to becoming a CX professional. The ways those expeirences help you be better at your job. The ways that focusing on customers can help you in other jobs.</p><p><br></p><p><a href=\"https://www.linkedin.com/in/jeffrey-louden/\" rel=\"noopener noreferrer\" target=\"_blank\">Jeff Louden on LinkedIn</a></p><p><br></p><p><a href=\"https://www.linkedin.com/in/samsternjones/\" rel=\"noopener noreferrer\" target=\"_blank\">Connect with Sam on LinkedIn</a></p><p><br></p><p>Thanks to my talented colleague <a href=\"https://www.linkedin.com/in/emilytolmer/\" rel=\"noopener noreferrer\" target=\"_blank\">Emily Tolmer</a> for the cover art. Thanks to my friends at <a href=\"https://open.spotify.com/artist/3iOTE1wiNOxzGcVJljC59r\" rel=\"noopener noreferrer\" target=\"_blank\">Moon Island </a>for the music.</p>","author_name":"Sam Stern"}