{"version":"1.0","type":"rich","provider_name":"Acast","provider_url":"https://acast.com","height":250,"width":700,"html":"<iframe src=\"https://embed.acast.com/$/64455af7c9ba5a00116183b3/66fd5d8f2838c1aca5aab6c0?\" frameBorder=\"0\" width=\"700\" height=\"250\"></iframe>","title":"The Future Of Customer Experience With Greg Melia","thumbnail_width":200,"thumbnail_height":200,"thumbnail_url":"https://open-images.acast.com/shows/64455af7c9ba5a00116183b3/1727880404272-bb1cee1f-27ea-4129-adbe-a3e7d436e942.jpeg?height=200","description":"<p>The second part of my conversation wth Greg Melia this time with a focus on the future, what are Greg and the CXPA doing to ensure the long-term health of customer experience.</p><p><br></p><p><a href=\"https://www.cxpa.org/home\" rel=\"noopener noreferrer\" target=\"_blank\">The CXPA</a></p><p><br></p><p><a href=\"https://www.linkedin.com/in/gregmelia/\" rel=\"noopener noreferrer\" target=\"_blank\">Greg on Linkedin</a></p><p><br></p><p><a href=\"https://www.linkedin.com/in/samsternjones/\" rel=\"noopener noreferrer\" target=\"_blank\">Connect with Sam on LinkedIn</a></p><p><br></p><p>Thanks to my talented colleague <a href=\"https://www.linkedin.com/in/emilytolmer/\" rel=\"noopener noreferrer\" target=\"_blank\">Emily Tolmer</a> for the cover art. Thanks to my friends at <a href=\"https://open.spotify.com/artist/3iOTE1wiNOxzGcVJljC59r\" rel=\"noopener noreferrer\" target=\"_blank\">Moon Island </a>for the music.</p>","author_name":"Sam Stern"}