{"version":"1.0","type":"rich","provider_name":"Acast","provider_url":"https://acast.com","height":250,"width":700,"html":"","title":"Humanity Is At The Heart Of Great Customer Experiences","thumbnail_width":200,"thumbnail_height":200,"thumbnail_url":"https://open-images.acast.com/shows/64455af7c9ba5a00116183b3/1724012613137-5ab80c19-0c95-4510-9546-3dfd4464f1c1.jpeg?height=200","description":"

Beth Karawan on LinkedIn


Some of Beth's writings:

Are Boy Scouts Masters of Change Management? 

Brand Management: What’s Customer Experience Got to Do with it? 

Silver bullet post 


Connect with Sam on LinkedIn


Thanks to my talented colleague Emily Tolmer for the cover art. Thanks to my friends at Moon Island for the music.

","author_name":"Sam Stern"}