{"version":"1.0","type":"rich","provider_name":"Acast","provider_url":"https://acast.com","height":250,"width":700,"html":"<iframe src=\"https://embed.acast.com/$/64455af7c9ba5a00116183b3/663656df2c27a30012dc6148?\" frameBorder=\"0\" width=\"700\" height=\"250\"></iframe>","title":"Customer Experience Success Is As Hard As It's Ever Been With Megan Burns","thumbnail_width":200,"thumbnail_height":200,"thumbnail_url":"https://open-images.acast.com/shows/64455af7c9ba5a00116183b3/1714836371939-e8300279c4ecdc5fa633e53674c6296f.jpeg?height=200","description":"<p>It is not easier than ever to create great customer experiences. The debate continues! <a href=\"https://www.linkedin.com/in/meganburns/\" rel=\"noopener noreferrer\" target=\"_blank\">Megan Burns </a>shares a compelling reason why it's not easier than ever to create great customer experiences.</p><p><br></p><p>My LinkedIn Learning Course: <a href=\"https://www.linkedin.com/learning-login/share?account=104&amp;forceAccount=false&amp;redirect=https%3A%2F%2Fwww.linkedin.com%2Flearning%2Fhow-to-create-great-customer-experiences%3Ftrk%3Dshare_ent_url%26shareId%3DpHMMU9NuRq6Galzj2Dt9XA%253D%253D\" rel=\"noopener noreferrer\" target=\"_blank\">How To Create Great Customer Experiences</a>, goes into more detail on how to overcome the long odds against delivering great experiences.</p><p><br></p><p><br></p><p><a href=\"https://www.linkedin.com/in/samsternjones/\" rel=\"noopener noreferrer\" target=\"_blank\">Find me on LinkedIn</a></p><p><br></p><p>Thanks to my talented colleague <a href=\"https://www.linkedin.com/in/emilytolmer/\" rel=\"noopener noreferrer\" target=\"_blank\">Emily Tolmer</a> for the cover art. Thanks to my friends at <a href=\"https://open.spotify.com/artist/3iOTE1wiNOxzGcVJljC59r\" rel=\"noopener noreferrer\" target=\"_blank\">Moon Island </a>for the music.</p>","author_name":"Sam Stern"}