{"version":"1.0","type":"rich","provider_name":"Acast","provider_url":"https://acast.com","height":250,"width":700,"html":"","title":"Defining Customer Experience With Tom Quish","thumbnail_width":200,"thumbnail_height":200,"thumbnail_url":"https://open-images.acast.com/shows/64455af7c9ba5a00116183b3/1712420393470-ea154e6d56822708f6e29f52d5b0baa0.jpeg?height=200","description":"

Tom Quish from Rightpoint is back for another, shorter episode talking about the importance of having a definition of Customer Experience for your company that is both shared by all employees, and inclusive of all employees.


One company, one CX definition.


Find me on LinkedIn


Thanks to my talented colleague Emily Tolmer for the cover art. Thanks to my friends at Moon Island for the music.

","author_name":"Sam Stern"}