{"version":"1.0","type":"rich","provider_name":"Acast","provider_url":"https://acast.com","height":250,"width":700,"html":"<iframe src=\"https://embed.acast.com/$/64455af7c9ba5a00116183b3/6501d25acda24000115f1cf3?\" frameBorder=\"0\" width=\"700\" height=\"250\"></iframe>","title":"Ep. 9 Great Partner Experience Enables Great Customer Experience","thumbnail_width":200,"thumbnail_height":200,"thumbnail_url":"https://open-images.acast.com/shows/64455af7c9ba5a00116183b3/1694617624387-aac5a428ee950a8e707d8688d221c1d7.jpeg?height=200","description":"<p>Sam Karpinski and I talk about how companies can work well with their partners and intermediaries to deliver great customer experiences, including figuring out what you want your partners to do for your customers, whether you're treatingt them more likely employees or customers, and how to enable partners to be successful.</p><p><br></p><p><a href=\"https://www.delish.com/uk/food-news/g34687443/mcdonalds-world-menu/\" rel=\"noopener noreferrer\" target=\"_blank\">McDonald's Menu Items From Around The World</a></p><p><a href=\"https://www.yanrefitness.com/wp-content/uploads/2020/09/Hilton-Hotel-Gym-Construction-Standards_compressed-1.pdf\" rel=\"noopener noreferrer\" target=\"_blank\">Hilton Hotels Brand Standards</a></p><p><a href=\"https://www.linkedin.com/in/samantha-karpinski-37598482/\" rel=\"noopener noreferrer\" target=\"_blank\">Sam Karpinksi </a>on LinkedIn</p><p><a href=\"https://www.linkedin.com/in/samsternjones/\" rel=\"noopener noreferrer\" target=\"_blank\">Find me on LinkedIn</a></p><p>Thanks to my talented colleague <a href=\"https://www.linkedin.com/in/emilytolmer/\" rel=\"noopener noreferrer\" target=\"_blank\">Emily Tolmer</a> for the cover art. Thanks to my friends at <a href=\"https://open.spotify.com/artist/3iOTE1wiNOxzGcVJljC59r\" rel=\"noopener noreferrer\" target=\"_blank\">Moon Island </a>for the music.</p><p><br></p><p><br></p><p><br></p>","author_name":"Sam Stern"}