This episode of The UK Flooring Podcast sits down with Kelsey and Mark from UltraFloor for a proper technical chat about moisture testing, DPMs, primers, smoothing compounds, adhesives, training, and the mistakes that can turn a job into an expensive failure.
Because when it comes to subfloor prep, guessing is where the problems start. Whether it’s moisture, contaminants, the wrong primer, mixing brands, or not understanding what you’re actually going over, the small details can make a massive difference once the floor covering goes down.
Kelsey and Mark explain why more fitters should be moisture testing properly, how UltraFloor’s site support works, when a DPM might be overkill, and why using one full system from the same manufacturer gives contractors far more protection if something goes wrong.
One of the biggest takeaways is simple: don’t wait until the floor fails to ask for help. Whether you’re unsure about the subfloor, need a spec, or want training for your team, the support is there, and using it could save you a very expensive headache.
What You’ll Learn in This Episode:
Why moisture testing is still one of the biggest gaps in flooring
The difference between moisture suppressants and epoxy DPMs
When using a DPM on every job might be overkill
Why mixing different manufacturers’ systems can leave you exposed
How to choose the right primer for porous and non-porous subfloors
Why UltraFloor has different smoothing compounds for different situations
The difference between bag and bottle products and water-mix compounds
What lignite is, and why it can cause serious floor failures
The most common mistakes Kelsey and Mark see on site
Why contaminants like paint, plaster and laitance need removing properly
How UltraFloor’s training academy and webinars can support contractors
Why asking for help early is better than dealing with a failed floor later
Memorable Quote:
“Moisture is definitely the most common one, but it’s insufficient prep. People not asking when they get to site, what is this subfloor?”
Speaker Information:
Kelsey is an Area Sales Manager for UltraFloor, covering the Midlands and the East. She supports contractors on site, helps with moisture testing and specifications, and works closely with customers to make sure the right systems are being used for the right jobs.
Mark is the National Key Account Manager for UltraFloor and has been with the business for eight years. His role involves working with distribution, customers and contractors, supporting technical conversations, site visits and wider product guidance across the UltraFloor range.
UltraFloor provides subfloor preparation systems, including DPMs, primers, smoothing compounds and adhesives, alongside technical support, training, site visits and product guidance for flooring professionals.
Where To Find The UK Flooring Podcast:
Website: https://theukflooringpodcast.co.uk/
Spotify: https://open.spotify.com/show/6E2SllHM89hF2tntrW0v8k
Apple Podcasts: https://podcasts.apple.com/gb/podcast/the-uk-flooring-podcast/id1585627584
YouTube: https://www.youtube.com/@theukflooringpodcast
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