{"version":"1.0","type":"rich","provider_name":"Acast","provider_url":"https://acast.com","height":250,"width":700,"html":"<iframe src=\"https://embed.acast.com/$/63ea02396c79db001163dec7/64a723d1aba5c400114301a2?\" frameBorder=\"0\" width=\"700\" height=\"250\"></iframe>","title":"Unleashing Your Inner Detective","thumbnail_width":200,"thumbnail_height":200,"thumbnail_url":"https://open-images.acast.com/shows/63ea02396c79db001163dec7/1680104948817-24a606fbfd7aa73278b30ceef1969c4f.jpeg?height=200","description":"<p>In this episode of the Community Champions podcast, I encourage group owners to approach their communities like detectives, searching for clues and signals that indicate members are struggling and in need of help. </p><p><br></p><p>The importance of actively listening and engaging with members, rather than simply providing quick answers or content. </p><p><br></p><p>How to really connect with members, have conversations, and offer solutions that match their needs. </p><p><br></p><p>Remember my paid podcast or subscription group is a further resource for guidance and support in developing these skills.</p>","author_name":"Zoe McKeown"}