{"version":"1.0","type":"rich","provider_name":"Acast","provider_url":"https://acast.com","height":250,"width":700,"html":"<iframe src=\"https://embed.acast.com/$/63dd21012c2244001144d043/691e37498f2dd34e466e5d69?\" frameBorder=\"0\" width=\"700\" height=\"250\"></iframe>","title":"How to Use AI in Customer Experience Without Losing the Human Touch","description":"<p>Today, we’re breaking down how to use AI in your business ethically, responsibly, and without losing the personal touch your customers love. Learn the three easiest places to start using AI — email responses, chatbots, and feedback analysis — plus the simple safeguards that keep your tone and authenticity intact. I’m sharing a real client example, golden rules for safe implementation, and your action step for this week.</p><p><br></p><p>Grab your <a href=\"https://customercarechannel.com/freebies/\" rel=\"noopener noreferrer\" target=\"_blank\">free Customer Success Kit</a> to plan your first AI upgrade.</p><p><a href=\"https://customercarechannel.com/product/master-customer-experience-collect-review-and-improve/\" rel=\"noopener noreferrer\" target=\"_blank\">Enrol onto Customer Experience Course. </a></p><p><br></p><p>Or visit <a href=\"www.customercarechannel.com\" rel=\"noopener noreferrer\" target=\"_blank\">www.customercarechannel.com</a></p>","author_name":"Lisa Baker"}