{"version":"1.0","type":"rich","provider_name":"Acast","provider_url":"https://acast.com","height":250,"width":700,"html":"<iframe src=\"https://embed.acast.com/$/63dd21012c2244001144d043/691cdd4cd712ac48f4786d1d?\" frameBorder=\"0\" width=\"700\" height=\"250\"></iframe>","title":"Customer Journey Mapping: The Simple Tool That Instantly Improves Customer Experience","description":"<p>In this episode, we unpack the simplest tool that can instantly improve your customer experience — the customer journey map. No jargon. No complicated software. Just clarity.</p><p><br></p><p>You’ll learn:</p><ul><li>Why your customer journey isn’t what you think it is</li><li>The hidden friction points costing you sales</li><li>The 5 stages every business needs to get right</li><li>A simple 3-step method to map your customer journey today</li></ul><p><br></p><p>✨ <a href=\"https://customercarechannel.com/freebies/\" rel=\"noopener noreferrer\" target=\"_blank\"><strong>Customer Success Bundle Download</strong></a></p><p>✨ <a href=\"https://customercarechannel.com/product/master-customer-experience-collect-review-and-improve/\" rel=\"noopener noreferrer\" target=\"_blank\"><strong>Enrol onto Course</strong></a></p><p><br></p><p>If you want happier customers, smoother interactions, and more repeat business — this episode is your starting point.</p><p><br></p><p><strong>Listen now and map your way to a better experience.</strong></p>","author_name":"Lisa Baker"}