{"version":"1.0","type":"rich","provider_name":"Acast","provider_url":"https://acast.com","height":250,"width":700,"html":"<iframe src=\"https://embed.acast.com/$/63dd21012c2244001144d043/69150e03a17ebcde881c7762?\" frameBorder=\"0\" width=\"700\" height=\"250\"></iframe>","title":"Customer Experience is Your Business Superpower!","description":"<p>Customer care isn’t just a department — it’s your business’s secret superpower. In this episode, customer experience strategist Lisa Baker shares how to turn everyday customer interactions into your greatest advantage.</p><p><br></p><p>✨ FREE Resource: <a href=\"https://customercarechannel.com/freebies/\" rel=\"noopener noreferrer\" target=\"_blank\">Download the Customer Success Kit </a>(3 free downloads)</p><p>✨ Access <a href=\"https://customercarechannel.com/shop/\" rel=\"noopener noreferrer\" target=\"_blank\">Template Library</a></p><p>✨ <a href=\"https://customercarechannel.com/product/master-customer-experience-collect-review-and-improve/\" rel=\"noopener noreferrer\" target=\"_blank\">Enrol on to Customer Experience Course</a></p><p>✨ <a href=\"https://www.youtube.com/@lisa_baker\" rel=\"noopener noreferrer\" target=\"_blank\">FREE Customer Service &amp; CX videos</a></p><p>✨ <a href=\"https://customercarechannel.com/work-with-us/\" rel=\"noopener noreferrer\" target=\"_blank\">Get Lisa's Help</a></p><p>✨ <a href=\"https://customercarechannel.com/category-index/\" rel=\"noopener noreferrer\" target=\"_blank\">FREE articles to upskill</a></p><p>Read this episode <a href=\"https://customercarechannel.com/customer-experience-repeat-business/\" rel=\"noopener noreferrer\" target=\"_blank\">here</a>.</p><p><br></p><p>Customer care isn’t a box to tick — it’s the bridge between your marketing and your delivery. Lead with empathy, and you’ll create a brand people trust and talk about.</p><p><br></p><p>🔔 Next Episode:</p><p>Turning Complaints into Opportunities — how to transform tough feedback into growth.</p><p><br></p><p>Follow <a href=\"https://www.instagram.com/customercarechannel/\" rel=\"noopener noreferrer\" target=\"_blank\">The Customer Care Channel</a> and start building a business your customers rave about.</p>","author_name":"Lisa Baker"}