{"version":"1.0","type":"rich","provider_name":"Acast","provider_url":"https://acast.com","height":250,"width":700,"html":"<iframe src=\"https://embed.acast.com/$/63c08c812c42340011d9c509/69cc6f05e8519e977f979ac5?\" frameBorder=\"0\" width=\"700\" height=\"250\"></iframe>","title":"Why Most Clinics Lose Patients (And Don’t Know It)","description":"<p>Most clinic owners think they have a marketing problem…</p><p><br></p><p>But the real issue?</p><p>They’re losing patients they already worked hard to get.</p><p><br></p><p>Watch more from PT Pintcast →<a href=\"https://www.youtube.com/@PTPintcast\" rel=\"noopener noreferrer\" target=\"_blank\">https://www.youtube.com/@PTPintcast</a></p><p><br></p><p>---</p><p><br></p><p>EPISODE BREAKDOWN</p><p>[00:00] – Retention Over Acquisition</p><p>[01:47] – Can't have your cake and eat it too</p><p>[02:47] – Premium Pay Expectations</p><p>[03:28] – Exclusivity And Side Gigs</p><p>[04:10] – Career Ladders to Keep Talent</p><p>[05:21] – Effort Beats Talent</p><p>[06:55] – Radio Layoff Story</p><p>[09:25] – Cutting Dead Weight Lessons</p><p>[11:15] – Screening And Interview Questions</p><p>[14:16] – Patient Retention After Departure</p><p>[17:46] – Why We Avoid Honest Ratings</p><p>[18:42] – The 73K Client Story</p><p>[19:33] – Therapist Rapport Risk</p><p>[20:56] – Brand Loyalty Beyond Staff</p><p>[23:41] – Big Companies vs Personal Touch</p><p>[24:40] – Finding Future VIP Clients</p><p>[25:52] – Learning Requires Stakes</p><p>[27:00] – Call In</p><p>[29:37] – Digital Tools Over Trinkets</p><p>[34:38] – Parting Shots </p><p><br></p><p>What’s been harder in your clinic:</p><p><br></p><p>A) Getting new patients</p><p>B) Keeping the right ones</p><p><br></p><p>👇 Drop A or B below</p><p><br></p><p>--</p><p><br></p><p>Want to Connect with Dave?</p><p><br></p><p>Book a strategy call:</p><p><a href=\"https://clarity.fm/davekittle/expertise/physical-therapy-merger-acquisitions-valuations-healthcare-marketing-sales\" rel=\"noopener noreferrer\" target=\"_blank\">https://clarity.fm/davekittle/expertise/physical-therapy-merger-acquisitions-valuations-healthcare-marketing-sales</a></p><p><br></p><p>Thinking of selling your practice or partnering?</p><p><a href=\"https://fieldmakergroup.com/\" rel=\"noopener noreferrer\" target=\"_blank\">https://www.fieldmakergroup.com</a></p><p><br></p><p>Connect with Dave:</p><p>Email: Dave@Conciergepainrelief.com</p><p>Instagram: @davekittle <a href=\"https://www.instagram.com/davekittle/\" rel=\"noopener noreferrer\" target=\"_blank\">https://www.instagram.com/davekittle/</a></p><p>LinkedIn: <a href=\"https://www.linkedin.com/in/davekittle/\" rel=\"noopener noreferrer\" target=\"_blank\">https://www.linkedin.com/in/davekittle/</a></p><p>or</p><p>Call (646)-781-8884</p>","author_name":"Dave Kittle"}