{"version":"1.0","type":"rich","provider_name":"Acast","provider_url":"https://acast.com","height":250,"width":700,"html":"<iframe src=\"https://embed.acast.com/$/63bbcc23071f8e001088ca2c/63bbd48024f1f90012bef744?\" frameBorder=\"0\" width=\"700\" height=\"250\"></iframe>","title":"Performance Time Episode 25: Defining Service Level Indicators","thumbnail_width":200,"thumbnail_height":200,"thumbnail_url":"https://open-images.acast.com/shows/63bbcc23071f8e001088ca2c/1673252065229-a503f13dca556bed7d3623de6a6eac88.jpeg?height=200","description":"<p>What are SLI's, SLO's, and SLA's? Why do they matter? How can you identify SLI's for your products?</p><p><br></p><p>The intro and background music is \"Elevator Music Lofi\" by Oleksii Kaplunskyi.</p>","author_name":"Stephen Townshend"}