{"version":"1.0","type":"rich","provider_name":"Acast","provider_url":"https://acast.com","height":250,"width":700,"html":"<iframe src=\"https://embed.acast.com/$/6374bb5cfa2a6f0011243f0e/6528020252b38a00118532a3?\" frameBorder=\"0\" width=\"700\" height=\"250\"></iframe>","title":"Indian Consumers and the Mirage of Compensation for Deficient Service","thumbnail_width":200,"thumbnail_height":200,"thumbnail_url":"https://open-images.acast.com/shows/6374bb5cfa2a6f0011243f0e/1697120749443-90b1f5ad3a3c2b136162686fa4271255.jpeg?height=200","description":"<p>Every so often, when one posts a consumer grievance issue on social media, a host of well-meaning sympathisers will say—take them to court, demand compensation, make them pay! The reality is very different. Listen to this week's episode as Sucheta Dalal  explains why.</p>","author_name":"Debashis Basu & Sucheta Dalal"}