Unlike back office support, the front office mainly interacts with the customers directly through various media. Both of these departments are critical to providing an excellent client experience.
Read more on this topic in our blog post: https://cutt.ly/A1VuhFB
00:00 Introduction
00:44 Front office and Back office
01:10 Functions
01:35 Difference
02:44 Back office outsourcing
03:26 Pros of back office
04:05 Cons of back office
04:23 Pros of front office
04:48 Cons of front office
04:57 Summary
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