{"version":"1.0","type":"rich","provider_name":"Acast","provider_url":"https://acast.com","height":250,"width":700,"html":"<iframe src=\"https://embed.acast.com/$/63330006cce1250013c516ca/64393bbc183b3b0011fdbac1?\" frameBorder=\"0\" width=\"700\" height=\"250\"></iframe>","title":"Why empathy is no longer just an option for managers","thumbnail_width":200,"thumbnail_height":200,"thumbnail_url":"https://open-images.acast.com/shows/63330006cce1250013c516ca/1681471819440-56d43686da06349e6c5de2a5fa5aafbe.jpeg?height=200","description":"<p>Jon talks to Liesel Mertes, speaker, consultant, author and empathy expert. It's not a nice-to-have anymore is it? We talk through why the ROI of soft skills is difficult (but doable), what the four-day week says about your manager's empathy, and more. </p><p><br></p><p><a href=\"https://www.linkedin.com/in/lieselmertes/\" rel=\"noopener noreferrer\" target=\"_blank\">Get more info about Liesel and her great work here</a>.</p><p><br></p><p>And if you're coming to UNLEASH America in Las Vegas - <a href=\"https://www.unleash.ai/unleashamerica/agenda/#/feed&amp;date=wednesday-26,thursday-27&amp;stages=total-ex\" rel=\"noopener noreferrer\" target=\"_blank\">you can find all things EX related here</a>.</p>","author_name":"UNLEASHcast"}