Difficult conversations are never easy to have, whether with a colleague, employer, friend, or family member. What makes them challenging changes as we encounter each situation? We might need to talk about a sensitive topic with someone we care about, or we might need to confront someone doing something wrong. Often, difficult conversations make us feel uncomfortable and nervous.
So what makes a suitable environment for a difficult conversation? And how can we prepare ourselves to enter into one? Join the conversation with your hosts, Kia, Jess, and Danielle, as we share our tips for creating a fruitful environment for a difficult conversation. Additionally, we share advice and things to consider when you are not in control of the environment or can't have the environment you desire or need.
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During this episode, you will learn about:
[00:05] Introduction to the episode
[00:59] Today’s theme; What makes a good environment for a difficult conversation?
[03:26] #1 An environment that fosters privacy
[07:57] #2 Meeting in a neutral space
[14:20] #3 Having self-awareness
[17:52] #4 Considering the other person’s perspective
[18:46] #5 Allotting an appropriate amount of time for the conversation
[28:11] #6 A positive body language
[30:06] #7 Assessing the relationship
[33:27] #8 Paying attention
[37:18] What you should do when you are not in control of the environment
[44:43] What should you do when you can’t have the environment you need?
[53:47] How to connect with us
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