{"version":"1.0","type":"rich","provider_name":"Acast","provider_url":"https://acast.com","height":250,"width":700,"html":"<iframe src=\"https://embed.acast.com/$/62b9b8d59152b400122b83d5/692849c1343bf463ae969393?\" frameBorder=\"0\" width=\"700\" height=\"250\"></iframe>","title":"Chris Mitchell on Turning Data into Decisions: Sky’s Marketing Ops Model","thumbnail_width":200,"thumbnail_height":200,"thumbnail_url":"https://open-images.acast.com/shows/62b9b8d59152b400122b83d5/1764247880180-af1de288-2198-493e-b576-8e87e2dc98ff.jpeg?height=200","description":"<p>In this episode of the Boss N Data Podcast, host Joshua Smith sits down with <strong>Chris Mitchell, Head of Data &amp; Marketing Operations at Sky Business</strong> and former WPP agency leader, to unpack how world-class organisations are building marketing operations that actually drive growth.</p><p><br></p><p>With over two decades bridging data, marketing, and operations, Chris has helped major brands embed data-driven culture, reduce churn, and align analytics, BI, and marketing into one cohesive growth engine.</p><p><br></p><p>From offline segmentation and direct mail to AI and automation, his career charts the full evolution of how businesses use data to make smarter, faster decisions.</p><p><br></p><p><strong>By the end of this episode, you’ll understand:</strong></p><ul><li>Why most companies don’t have a data problem - they have a usage problem</li><li>How Sky uses marketing operations as a growth engine by uniting BI, data science, and execution</li><li>The simple model that helped Sky reduce churn through data-led customer engagement</li><li>What to look for (and avoid) when investing in MarTech and AI tools</li><li>Why AI needs people and how to use it to enhance, not replace, decision-making</li></ul><p><br></p><p><strong>About the Guest</strong></p><p><br></p><p>Chris Mitchell is an innovative and enthusiastic leader with over two decades of experience delivering data and digital transformation across multiple sectors.</p><p>Chris advocates for using data as a strategic growth engine - driving incremental revenue, customer engagement, and organisational adoption of best-practice frameworks.</p><p>His approach has underpinned award-winning marketing campaigns and helped major brands embed a culture where data is at the heart of every decision..</p><p>👉 Connect with Chris on LinkedIn:<a href=\"https://www.linkedin.com/in/harrydavies/\" rel=\"noopener noreferrer\" target=\"_blank\"> </a>https://www.linkedin.com/in/chris-mitchell-49636a4/</p><p><br></p><p><strong>About Your Host</strong></p><p><br></p><p>Joshua Smith has been a <strong>Data and AI talent specialist since 2011</strong>. He is Sales Director at <strong>MBN Solutions</strong>, responsible for leading and supporting the growth and diversification of MBN’s client portfolio, and building MBN’s position as a leading Data &amp; AI talent consultancy across the UK, Europe, and US.&nbsp;</p><p>Explore industry updates and the latest in data and AI talent on<a href=\"https://www.linkedin.com/company/mbn-solutions\" rel=\"noopener noreferrer\" target=\"_blank\"> MBN Solutions’ LinkedIn page</a>.</p><p><br></p><p><strong>Disclaimer</strong></p><p>The views expressed by the guest in this episode are their own and do not reflect those of their current or former employers.</p>","author_name":"MBN Solutions"}