Every owner of every property currently on the market with a salesperson wants to know what's going on with their campaign. They want to be well-informed. At the same time, there is always a lot to do in real estate and we need to be smart about how we use our time.
So how do we strike the right balance? How do we ensure vendors feel positive about their experience working with us so they become clients for life and refer us to family and friends?
In my experience, the key thing owners want to feel is confidence in your commitment to get the job done, and confidence there is a plan in place they can believe in to get their home sold. You don't need to call them every day to instil that confidence, but you do need to contact them at key times during the campaign to maintain it.
Links mentioned:
Webinar: Bridging the gap | Vendor management in a slow market
Written version of this post: How to keep your vendors happy
Andrew's new listing checklist: Why having good systems can help grow your income
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