{"version":"1.0","type":"rich","provider_name":"Acast","provider_url":"https://acast.com","height":250,"width":700,"html":"<iframe src=\"https://embed.acast.com/$/6283d1c941699b0013d7fb39/6853c93d0bed216db7a14a7c?\" frameBorder=\"0\" width=\"700\" height=\"250\"></iframe>","title":"Episode 57 - Customer Loyalty in Logistics","thumbnail_width":200,"thumbnail_height":200,"thumbnail_url":"https://open-images.acast.com/shows/6283d1c941699b0013d7fb39/1750321049293-816771d8-2259-41e3-bc63-2a9b63c28f8b.jpeg?height=200","description":"<p>Answering YES to the question today is <a href=\"https://www.linkedin.com/in/martijnsmeets96/\" rel=\"noopener noreferrer\" target=\"_blank\">Martijn Smeets</a>. Co-Founder of CargoClub.</p><p><br></p><p>In this episode, we talk about:</p><ul><li>Challenges in customer loyalty in freight forwarding</li><li>What we can learn from airline loyalty programs</li><li>How sustainability can be used as a strategic loyalty driver</li></ul><p><br></p><p>Please enjoy my conversation with Martijn Smeets</p><p><br></p><p>This podcast was powered by CargoClub. CargoClub is the leading platform for brand loyalty in logistics, empowering the sustainable journey. For more information, visit <a href=\"http://cargoclub.co\" rel=\"noopener noreferrer\" target=\"_blank\">cargoclub.co</a>.</p><p><br></p><p>Thank you for listening to Does Logistics Matter. For more on trends and innovation in supply chain and logistics, visit our blog at www.logisticsmatter.com</p><p><br></p><p>If you want to be a guest on this podcast, please send an email to <a href=\"mailto:podcast@logisticsmatter.com\" rel=\"noopener noreferrer\" target=\"_blank\">podcast@logisticsmatter.com</a>&nbsp;</p><p><br></p><p>This podcast was produced by <a href=\"https://www.linkedin.com/in/dimitryvleugel/\" rel=\"noopener noreferrer\" target=\"_blank\">Dimitry Vleugel</a></p><p>The music is based on a sample by Ragaman and produced by Michael Spengler</p><p><br></p><p>Follow the podcast in your favourite podcast app, so you don’t miss new episodes.</p><p><br></p><p><br></p>","author_name":"Martijn Graat - LogisticsMatter"}