When did you last hear from your insurance broker outside of renewal?
That gap is a huge opportunity.
On this episode of The Leadership in Insurance Podcast, Alex Bond speaks with Bryan Davis, President and CEO of VIU by HUB, about making personal insurance easier to buy, understand and manage.
Bryan makes the case that personal lines can be an innovation lab for the wider brokerage business — a place to rethink customer experience, build trust and deliver advice at scale.
They explore:
💡 Why competing on price alone misses the value of a broker.
🤝 How partnerships with credit unions and mortgage servicers can bring insurance into moments that matter.
🤖 How AI could help more customers receive meaningful advice and regular policy reviews.
For brokers and insurance leaders, there’s a clear question: how can technology help you give more customers the attention they deserve?
#LeadershipInInsurance #Insurtech #InsuranceBroking #EmbeddedInsurance #FinPro
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