The next episode of the Leadership in Insurance Podcast is here - and it's one not to miss.
Host Alex Bond sits down with Abbie Day, reporter at Insurance Insider and one of the industry's most informed voices on AI, to explore what AI really means for the future of insurance.
Abbie brings a uniquely informed perspective: her interest in AI dates back to her Masters dissertation on editorial responses to the technology back in 2018, and she has since authored a widely-read six-part AI series for Insurance Insider.
In this conversation, she and Alex go beyond the hype to have an honest discussion about where the industry actually is on its AI journey.
They cover a lot of ground, including:
🔹 How AI is reshaping claims, underwriting and broking - and what that means for the people doing those jobs
🔹 The tension between efficiency gains and the human relationships that insurance has always been built on
🔹 The question every insurer is wrestling with: build in-house or buy in?
🔹 The concept of \"ethical debt\" - and why getting AI implementation right from the start matters more than speed
🔹 What future insurance leaders will actually need to succeed in an AI-augmented world
🔹 Why the industry is shifting from talking about AI to doing something about it - and what the early results look like
Whether you're a leader navigating AI adoption, a professional thinking about what these changes mean for your career, or simply someone trying to make sense of where insurance is heading — this episode is for you.
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