{"version":"1.0","type":"rich","provider_name":"Acast","provider_url":"https://acast.com","height":250,"width":700,"html":"<iframe src=\"https://embed.acast.com/$/62822c55f7114f0012f2582a/6458de1cc7168c0011ec11fe?\" frameBorder=\"0\" width=\"700\" height=\"250\"></iframe>","title":"An Interview with Maya Prosor, Chief Business Officer, Lemonade","thumbnail_width":200,"thumbnail_height":200,"thumbnail_url":"https://open-images.acast.com/shows/62822c55f7114f0012f2582a/show-cover.jpg?height=200","description":"<p>Hello and welcome to the latest episode of the<a href=\"https://www.linkedin.com/showcase/79737869/admin/\" rel=\"noopener noreferrer\" target=\"_blank\"> Leadership in Insurance Podcast</a> where this week we are lucky enough to be joined by <a href=\"https://www.linkedin.com/in/mayaprosor/\" rel=\"noopener noreferrer\" target=\"_blank\">Maya Prosor</a>, Chief Business Officer at <a href=\"https://www.lemonade.com/uk\" rel=\"noopener noreferrer\" target=\"_blank\">Lemonade</a>. </p><p><br></p><p><br></p><ul><li>Lemonade&nbsp;has expanded into new markets and product lines since its founding. How do you decide which areas to enter, and what are your criteria for success in these ventures?</li><li>Can you discuss&nbsp;Lemonade's approach to customer acquisition and retention, and how it has evolved over time?</li><li>You led heavily with the social impact side of the business – do you have a measure on how this has affected customer acquisition – I'm interested to see how this trended over Covid lockdown time?</li><li>Looking ahead, what are some of the biggest challenges and opportunities you see for&nbsp;Lemonade&nbsp;in the next 5-10 years, and how do you plan to address them?</li><li>You have a bot named after you? Is that the ultimate staff retention tool, your own chat bot?</li><li>Have you put any thought into how tools such as Chat GPT might impact your competitive advantage? Does it allow the insurance world to supercharge its CX – how will&nbsp;lemonade&nbsp;be addressing that?</li><li>You have obviously been through a hugely evolving business environment – large investment round, IPO, Post IPO challenges – How does&nbsp;Lemonade&nbsp;maintain a strong sense of culture and employee brand through such a dynamic period of time?</li></ul><p><br></p><p><br></p><p>Thank you Maya for your time, it was great to speak to you!</p><p><br></p><p>This Podcast was brought to you by <a href=\"https://www.wearefinpro.com/\" rel=\"noopener noreferrer\" target=\"_blank\">FinPro</a>, an executive recruitment business that works in the Insurance and Insurtech space.</p><p><br></p><p>Our host in FinPro Director, <a href=\"https://www.linkedin.com/in/alexbondfinpro/\" rel=\"noopener noreferrer\" target=\"_blank\">Alex Bond</a></p><p><br></p><p>Please like and subscribe if you enjoyed this podcast</p>","author_name":"Alex Bond"}