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Hello and welcome to the latest episode of the Leadership in Insurance Podcast where this week oday, a discussion all about innovation at scale.


For this episode, I was lucky enough to be joined by Jim Dwane, Chief Executive Officer at bolt, the world's largest technology-enabled ecosystem. We discussed all things from market dynamics and partnerships to making insurance fun. Here are some of the highlights...


💥 All things embedded - is the customer experience any better? Do the customers care?


💥 The challenge in B2B2C - who is the customer? Every touch point should be a customer


💥 Have incumbents been too successful to innovate?


💥 The myth of the digital journey - do people want human enablement? How to be successful - master the art of when to intervene


💥 The importance of giving people room to learn - do we struggle with a culture of innovation?


Thanks again Jim for joining me - this really was a great one


This Podcast was brought to you by FinPro, an executive recruitment business that works in the Insurance and Insurtech space.


Our host in FinPro Director, Alex Bond


Please like and subscribe if you enjoyed this podcast

","author_name":"Alex Bond"}