{"version":"1.0","type":"rich","provider_name":"Acast","provider_url":"https://acast.com","height":250,"width":700,"html":"<iframe src=\"https://embed.acast.com/$/624c82166a8b540013b2990b/69fc6bcd051b78474eb332e4?\" frameBorder=\"0\" width=\"700\" height=\"250\"></iframe>","title":"Why Chasing Vanity Metrics Is Killing Your Social Strategy: Richelle Batuigas, EVP, Viral Nation","description":"<p>In this solo episode of <em>Adspeak by ADWEEK</em>, host Richelle Batuigas challenges one of marketing’s biggest assumptions: that likes, views, and impressions reflect real success. Drawing on her work as EVP at Viral Nation, she introduces the Cultural Relevance Score, a practical framework designed to measure what actually drives business outcomes.</p><p><br></p><p>Richelle breaks down how marketers can move beyond vanity metrics by tracking awareness, affinity, and velocity in a competitive context. She explains why legacy measures like earned media value fall short and how cultural alignment directly influences revenue and conversion.</p><p>The episode also explores how AI-powered insights and structured data systems can transform social strategy into a repeatable, performance-driven engine. With a clear, actionable playbook, Richelle shows how brands can diagnose what resonates, optimize in real time, and finally connect social media efforts to measurable ROI.</p><p><br></p><p><strong>What You'll Learn:</strong></p><ul><li>How to replace vanity metrics with the Culture Quotient Score</li><li>Why impressions, views, and reach don't predict business impact</li><li>The direct link between cultural relevance and revenue</li><li>How to build a diagnostic data foundation using AI and historical content&nbsp;</li><li>The tactical playbook approach to social strategy, using real-time dashboards, daily tracking, and attribute analysis&nbsp;</li><li>How to integrate social measurement into advanced analytics</li></ul><p><br></p><p>About the Host:</p><p><strong>&nbsp;Richelle Batuigas</strong> is the EVP of&nbsp; Business Intelligence and Data Strategy at Viral Nation. She is recognized for her expertise in social media measurement and performance optimization. With a 12-year background in measuring complex marketing challenges, she has pioneered the Culture Quotient Score, a proprietary metric designed to move beyond vanity metrics and align social media performance with meaningful business outcomes.</p><p><br></p><p>Guest Resources:&nbsp;</p><ul><li>Richelle Batuigas on <a href=\"https://www.linkedin.com/in/richellebatuigas/\" rel=\"noopener noreferrer\" target=\"_blank\">LinkedIn</a></li><li>Viral Nation <a href=\"https://www.viralnation.com/\" rel=\"noopener noreferrer\" target=\"_blank\">Website</a>&nbsp;</li></ul><p><br></p><p><br></p><p><br></p>","author_name":"Adweek"}