{"version":"1.0","type":"rich","provider_name":"Acast","provider_url":"https://acast.com","height":250,"width":700,"html":"<iframe src=\"https://embed.acast.com/$/61e68176d9ce8600127032d4/693ac4490375da4a9e15f60a?\" frameBorder=\"0\" width=\"700\" height=\"250\"></iframe>","title":"PROCESS OVER OUTCOMES - no that's not right is it.","thumbnail_width":200,"thumbnail_height":200,"thumbnail_url":"https://open-images.acast.com/shows/61e68176d9ce8600127032d4/1765458998573-6c20dfe7-a40d-4d53-85e2-e2779d92791c.jpeg?height=200","description":"<p>In today’s episode of <strong>Delivery Manager Daily</strong>, I break down one of the oldest and most unhelpful arguments in digital delivery: <em>Should we run with process, or without it?</em></p><p>The truth is far more nuanced.</p><p><br></p><p>Too much process kills flow.</p><p>Too little process creates chaos.</p><p>Real delivery lives in the messy middle — where structure supports speed without suffocating it.</p><p><br></p><p>We explore:</p><p><br></p><ul><li>Why <strong>“no process” doesn’t exist</strong> — only undocumented process</li><li>When <strong>process becomes a cage</strong>, not an enabler</li><li>How Delivery Managers should think about <strong>flow over frameworks</strong></li><li>Practical ways to tune process based on <strong>team size, maturity and risk</strong></li><li>Red flags that you’ve slipped too far into <strong>chaos</strong> or <strong>bureaucracy</strong></li><li>How to experiment with process instead of enforcing it</li><li>How to build a culture where process serves delivery, not the other way around</li></ul><p><br></p><p>If you're working in an early-stage start-up, a scaling product business, or a huge enterprise wrestling with governance overload, this episode will help you diagnose where your team sits — and how to steer them toward the sweet spot.</p><p><br></p><p>Stay up to date with episodes, articles, and digital delivery insights:</p><p><br></p><p><strong>LinkedIn:</strong> https://www.linkedin.com/in/mariodecristofano</p><p><strong>Twitter/X:</strong> https://twitter.com/mariodecrista (if you want alternatives, tell me)</p><p><strong>Instagram:</strong> https://www.instagram.com/mariodecristofano</p><p><strong>Website / Blog:</strong> https://mariosblog.co.uk</p><p><strong>The Delivery Manager Daily Podcast:</strong> https://open.spotify.com/show/5k8f9ZyH3JxJ0Kg (placeholder — add your Spotify link)</p>","author_name":"mariodecristofano"}