Governments cannot afford to keep talking about AI as a future challenge when citizens are already expecting better, faster, and more human-centred services.
In this episode of GovComms, David Pembroke speaks with Pete Williams (Chief Edge Officer at Deloitte) about why the real risk is not moving too fast, but moving too slowly.
Together, they explore how AI can help government shift from clunky documents and static websites to conversational, accessible and practical service delivery. From internal capability and leadership to chatbots and global examples, this episode is a clear-eyed look at what government needs to do next and why the right time to act is now.
#GovComms #AI #government #communication #Deloitte
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