When you learn the skills for super-communication, you can connect with almost anyone you meet. In the second part of this special episode, bestselling author Charles Duhigg shares more of what it takes to be a super-communicator in work and in life.
YOU WILL LEARN:
· How to recognize the 3 types of conversations that typically happen.
· Why a conversation doesn’t have to be perfect to be great.
· Why you can disagree and still feel connected.
MENTIONED IN THIS EPISODE:
S1E14 An Interview with Daniel Goleman
S2E125 How to Live the Good Life with Dr. Robert Waldinger
“The Varieties of Religious Experience,” by William James
NOTEWORTHY QUOTES FROM THIS EPISODE:
“When someone expresses something to us and we match them, what we're really saying is, ‘I want to connect with you.’” – Charles Duhigg
“If we get focused on trying to have the perfect conversation, we don't actually have a conversation.” – Charles Duhigg
“We think that a great conversation is something where we sound so erudite and so perfect. It's exactly the opposite. A great conversation is a mess to everyone except the people in it, because you feel that sense of connection.” – Charles Duhigg
“My hope is that when we become better communicators, when we learn the skills for super- communication…that all the people that we encounter in our lives we can have a connection with, without having to agree about everything.” – Charles Duhigg
“This world has always been at its best when people can disagree with each other and still feel connected.” – Charles Duhigg