Have you ever felt like you're talking, but nobody is listening? In this episode, TED Talks star and bestselling author Julian Treasure reveals how to speak so that people listen - and how to listen so that people feel heard.
YOU WILL LEARN:
· The different types of listening.
· The factors that diminish speaking power.
· The HAIL method of communication.
MENTIONED IN THIS EPISODE:
“How to be Heard,” by Julian Treasure
“The Road Less Traveled,” by M. Scott Peck
NOTEWORTHY QUOTES FROM THIS EPISODE:
“How well you listen affects all your outcomes in life: your happiness, effectiveness and well-being.” – Julian Treasure
“Dogmatism is the confusion of opinions and facts.” – Julian Treasure
“If you think of people as opportunities to learn, life becomes very interesting.” – Julian Treasure
“If you're somebody who says things and doesn't follow them up, then your words will just evaporate like puddles in the sun.” – Julian Treasure
“When you're consciously listening and powerfully speaking, the result is always connection, understanding and better relationships.” – Julian Treasure
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