{"version":"1.0","type":"rich","provider_name":"Acast","provider_url":"https://acast.com","height":250,"width":700,"html":"<iframe src=\"https://embed.acast.com/$/61810ea38b8c250012bf7313/654a67e3cce18a0012461dfd?\" frameBorder=\"0\" width=\"700\" height=\"250\"></iframe>","title":"#31 Mini-pod: How we support customers in vulnerable circumstances ","thumbnail_width":200,"thumbnail_height":200,"thumbnail_url":"https://open-images.acast.com/shows/61810ea38b8c250012bf7313/1777454539864-e2880c3f-99ca-4283-b75d-c9833d20dce8.jpeg?height=200","description":"<p>We always aim to make it as easy as possible for anyone to claim compensation with us. In this episode, Gareth chats to Craig and Shade about the measures we’ve put in place to help our customers who have vulnerabilities so we can offer the most appropriate help to those who need it.&nbsp;</p>","author_name":"FSCS"}