{"version":"1.0","type":"rich","provider_name":"Acast","provider_url":"https://acast.com","height":250,"width":700,"html":"<iframe src=\"https://embed.acast.com/$/61668ab35a6335001226920b/6221198ac75af6001443642e?\" frameBorder=\"0\" width=\"700\" height=\"250\"></iframe>","title":"E23 - Neuroscience and customer experiences","thumbnail_width":200,"thumbnail_height":200,"thumbnail_url":"https://open-images.acast.com/shows/61668ab35a6335001226920b/1646336294150-33cb74f956407e6f4e090c08644f7c48.jpeg?height=200","description":"<p>In this podcast, Anders interviews Dr. Nanouk Verhulst (https://smit.vub.ac.be/team/nanouk-verhulst) about her work on neuroscience and customer experiences. The discussions is based on the following published paper: Verhulst, N., De Keyser, A., Gustafsson, A., Shams, P., &amp; Van Vaerenbergh, Y. (2019). Neuroscience in service research: an overview and discussion of its possibilities. <em>Journal of Service Management, 30, </em>621-649,<em> </em></p>","author_name":"Prof. Anders Gustafsson and Assoc. Prof. Carlos Velasco"}