{"version":"1.0","type":"rich","provider_name":"Acast","provider_url":"https://acast.com","height":250,"width":700,"html":"<iframe src=\"https://embed.acast.com/$/6139d80f849cac001270f411/6368ca8d324720001144261f?\" frameBorder=\"0\" width=\"700\" height=\"250\"></iframe>","title":"How to Improve Customer Experience in Your Bar with Ashtin Berry","thumbnail_width":200,"thumbnail_height":200,"thumbnail_url":"https://open-images.acast.com/shows/6139d80f849cac001270f411/1667919502633-eb40a1f3c971e2afbef812fd64fee115.jpeg?height=200","description":"<p>In our first Bar Chat Short of the season, Ashtin Berry shares her thoughts on improving customer experience in just four minutes.</p><p><br></p><p>Sommelier, mixologist, drinks consultant, activist, writer and equity campaigner, Ashtin founded Radical Xchange, a creative agency that focuses on intersectionality, and frequently features on the Drinks International Bar World 100 Most Influential Figures.</p><p><br></p><p>Tristan talks with Ashtin about:</p><p><br></p><p>• How to deliver premium customer service</p><p>• How customer experience is improved by knowledge of food and drink pairings</p><p><br></p><p>Listen today to improve your customer service!</p><p>&nbsp;</p><p>Sign Up to become a Diageo Bar Academy Member:&nbsp;<a href=\"https://bit.ly/3SFn5X5\" rel=\"noopener noreferrer\" target=\"_blank\">https://bit.ly/3SFn5X5</a></p><p>Test Your Bar Knowledge With E-Learning:&nbsp;<a href=\"https://bit.ly/3gD7NEU\" rel=\"noopener noreferrer\" target=\"_blank\">https://bit.ly/3gD7NEU</a></p><p>Follow Diageo Bar Academy on Facebook:&nbsp;<a href=\"https://bit.ly/3SHLhba\" rel=\"noopener noreferrer\" target=\"_blank\">https://bit.ly/3SHLhba</a></p><p>Follow Diageo Bar Academy on Instagram:&nbsp;<a href=\"https://bit.ly/3gMzUBR\" rel=\"noopener noreferrer\" target=\"_blank\">https://bit.ly/3gMzUBR</a></p><p><br></p><p>You must be over legal purchase age to listen.</p><p>Any opinions or views expressed in this podcast are the guest's own and do not represent those of Diageo.</p><p><br></p>","author_name":"Diageo Bar Academy"}